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	First Time Visitors Welcome to the NEW TopShop.com.au TopShop Quick Overview

	Payment Information What forms of payment do you accept? Is it safe to use my credit card online? When do you charge my credit card?

	Using TopShop & Ordering Products How do I find a specific product? How do I use the shopping trolley? How do I use the online checkout?

	Delivery & Returns How much do you charge for delivery? How long does delivery usually take? Do you accept international orders? Do you deliver to PO Boxes? What happens if I am not home to receive my delivery? What is your policy for returning items?

	Your TopShop Member Account What is Your TopShop Member Account? How do I check the status of my order? How do I cancel my order? How do I know if I have credit allocated to my account and how do I use it? How do I update my default delivery address? How do I update my email address? How do I change my TopShop member account login password?

	Frequently Asked Questions Can I pre-order items before they have been released? Can I add additional items to my order? I have pre-ordered two or more items. Are the items dispatched individually or after they have all arrived in stock? The release date for the product I pre-ordered has changed. What does this mean? I pre-ordered an item, your website says its now in-stock, but my account status says that it has not been dispatched. Why is this? I placed my order today, but my account status says it has not been dispatched? Why is this? My delivery has not arrived within the expected time frame. What happens now? Will my personal details remain private?

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